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E-Auctions - Frequently Asked Questions

The e-auction is a way of selling, as explained here by theheritagelive.com.
The purpose of this way of selling is to enable the price for the item to be sold to be determined by the participants.
Each participant makes a bid for the item by stating the price that he or she wishes to pay.
The person who makes the highest bid is the winner and only pays the amount of the bid that is lower than his or her bid increased by the amount of a single incremental bid.
For example: if two participants make a bid for the same item and the first one bids 115 Rupees and the second one bids 110 Rupees, then the first participant will obtain the item for 115 Rupees (110 Rupees plus the incremental step of 5 Rupees).

In order to participate in the e-auctions, and if you already have an account and have already made purchases from our e-shops, then you are already registered with our website but If you do not have an account, you will need to create it by following this link: https://www.theheritagelive.com/create-account. After that open any item in auctions and click on the Bid button, it will prompt a form in front of you. You have to enter details (Name and Phone number) of any two persons known to us. You will then need to wait for us to validate your account (expect to wait for a maximum period of 48 hours so do not wait for the last days of an e-auction sale before registering).

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When you participate in an e-auction, you receive emails to confirm your bids or to inform you that your bid for an item is no longer the highest bid.

An incremental step is the amount added to a bid each time a participant bids for an item in order to set a new minimum price. It is calculated on the basis of the current price for the item using the following system:

From To Incremental Step
1 INR 99 INR 20 INR
100 INR 999 INR 50 INR
1000 INR 2999 INR 100 INR
3000 INR 9999 INR 200 INR
10,000 INR 49,999 INR 500 INR
50,000 INR 99,999 INR 1000 INR
1,00,000 INR 1,90,000 INR 5000 INR
2,00,000 INR 4,99,000 INR 10,000 INR

In order to be successful, your maximum bid only has to be one Rupee higher than the maximum offer of the participant who has made the next highest bid. The incremental step is therefore not systematically fully-added to the next highest bid when the two participants concerned use the maximum bid process.


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